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new features
5 months ago

Layer Index in Region

Under Regions in a step, you now have the ability to set Layers and Index Layers.

All exisiting Layers set in a workflow, will now show in Index Layer.

You can continue using Index Layer. As a default the Layer will be set to 0. You can also choose to add Regions to multiple Layers and within those Layers have Index Layers (or sub layers).


We will be developing a feature to lock Layers - stay tuned!

Avatar of authorAmberley Vegter
improvements
6 months ago

Development Update - 5th September

Bug fixes

  • Fixed an issue that would cause multiple transactions to be created when the personalise button is clicked on a store.
  • Fixed an issue that would prevent transactions from executing in certain environments.
  • Fixed an issue preventing QR codes from being generated
  • Fixed an issue causing converted PDF files to be unavailable to the frame step they were uploaded to.
  • Fixed a memory leak that would occur during 3D scene cleanup.
  • Prevent transaction ownership from being lost in situations where the tab is left open for more than an hour.
  • Pushed some important fixes to the Wordpress plugin, please update the plugin via your Wordpress dashboard.
  • Orders with more than one line item will now correctly place via Zensmart fulfiller delivery channels.
  • Fixed overly long wait time on message polling in printer service.
  • Fixed the display of configured theme font on the terms and conditions drawer in workflow experiences.
  • Fixed an issue that would reset text when using the adjustment editor to modify element position.
  • Multiple instances of Shopify theme extension customisation button can be placed on the same page now and will respect their individual configurations.
  • Printer service will now correctly report errors to us.
  • Resolved an issue with rendering of 3D preview causing renders to be missed.


We're working hard to provide you the most powerful product personalisation & customisation platform on the planet. Please subscribe for future updates!

Thanks for using Spiff Commerce!

Avatar of authorLiam Parker
Announcement
7 months ago

Check this out!

Check out this new Suit Configurator!

Go on to Spiff Demo to have a play with making your own bespoke suit. 

This is currently not attached to any live products, so if there are any budding suit tailors out there get in touch!


Avatar of authorAmberley Vegter
improvements
7 months ago

Development Update - 15th August

Improvements

  • Tweaks to the rendering system to make the 3D preview pass Ecommerce Certification.
  • Asset versioning interface has been re-activated. Allowing for previewing and downloading currently edited asset. Historical asset management will be re-enabled in a future patch.

Bug fixes

  • Fixed an issue causing elements in advanced editor to get stuck to mouse if their selection had led the user into a submenu
  • User is no longer forced to cover the entire frame in advanced editor.
  • Fixed loading progress on frames in the advanced editor.
  • Fixed text box elements with autosizing ignoring traditional algorithm rules in advanced editor.
  • Fixed an order processing issue that was causing duplication of PDF pages.
  • Fixed model animations being interpreted as frames when they should have been interpreted as seconds.
  • Fixed localised text not displaying correctly on the login page.
  • Fixed an issue that would cause workflow state saving to fail in certain cases.
  • Fixed an issue that would cause state synchronisation to fire asynchronously causing issues with logic expecting synchronous behavior.
  • Correctly removing pointer up event, interaction events now correctly clean up on the preview.
  • Fixed edge cases causing handle drift on text elements in the advanced editor.
  • Resolved an issue causing authentication to expire during internal order placement.


We're working hard to provide you the most powerful product personalisation & customisation platform on the planet. Please subscribe for future updates!

Thanks for using Spiff 3D!

Avatar of authorLiam Parker
improvements
8 months ago

Development Updates - 12th June

Bug fixes

  • Fixed an issue preventing internal orders from using the advanced theme.
  • Fixed an issue where layouts can render blank on the 3D preview with complex workflow step arrangements
  • Fixed an issue that allowed workflow state to be blank.
  • Workflow state will now be played in guaranteed order.
  • Fixed an issue causing precision of stored workflow state to be lost on certain elements in certain cases.
  • Text no longer rounds coordinates to integer values. This will result in smoother and more accurate text rendering.
  • Fixed an edge case preventing workflow experience from launching correctly in very specific circumstances.
  • Fixed northwest drag handles drifting when moved with no rotation.
  • Now preventing users from interacting with their workflow once add to cart has been pressed on Beeline.
  • Store owners can now correctly track customer progress using Hot jar. NOTE: You'll still need to whitelist our domain!
  • Various performance improvements to workflow input responsiveness. This is an active work in progress for us. Stay tuned for further improvements moving forward.
  • Fixed an issue with the loading of certain lighting files.
  • Fixed an issue where regeneration would always appear to fail.


Known Issues

  • Handle drifting still occurs at rotation angles other than right angles.


We're working hard to provide you the most powerful product personalisation & customisation platform on the planet. Please subscribe for future updates!

Thanks for using Spiff 3D!

Avatar of authorLiam Parker
improvements
9 months ago

Development Updates - 30th June

Bug fixes

  • Improved preview image quality, anti-aliasing and improved texture filtering will now be applied. The resolution will stay the same for now however.
  • Fixed a situation where design state can be lost during a workflow experience.
  • Fixed some edge cases where required filtering of text would not occur.
  • The preview controls menu (3 dots icon) now correctly shows in fullscreen mode.
  • Fixed an issue causing the 2D preview to clip off the bottom of the screen with tall layouts.
  • Fixed an issue preventing background transparency from making it through to delivered renditions. Workflows involved may need to be re-saved. We’ll do this for you where we can.
  • Fixed display of hints on steps within the Beeline theme. They will now stretch no further than 300 pixels in width.
  • Fixed a loophole allowing upload of SVG assets containing non standard Adobe Illustrator tags. You’ll get steps to fix the issue instead.
  • Fixed an issue causing the adjustment editor to clip onto the 3D preview.
  • Solved an issue causing the Spiff3D print service to fail to start immediately after initial installation.
  • Design product variant option names now use more generic language to avoid locale specific issues.
  • Fixed a bug causing frame step uploads to always write to the first of any frame steps in the workflow.
  • Fixed a bug causing workflow to scroll unexpectedly when trying to zoom on an image cropper.
  • Made rendition delivery emails more generic so they can be white-labeled more easily for the specific partner in question.
  • Fixed an issue causing frames to override each other on the beeline theme.

We're working hard to provide you the most powerful product personalisation & customisation platform on the planet. Please subscribe for future updates!

Thanks for using Spiff 3D!

Avatar of authorLiam Parker
Announcement
9 months ago

Development Updates - 18th June

Bug fixes

  • Fixed an issue preventing storeowners from downloading design renditions that contain multiple files through emails from Spiff3D.
  • Fixed an issue preventing unpersonalised products from generating design files at time of order. Affected orders will be regenerated for any customers involved.
  • Preview images are now correctly passed through to the line item in the Shopify checkout when design products are used.
  • Fixed a bug preventing the user from entering multiple lines on a text step when configured to be possible.
  • Fixed an issue causing black textures to appear on MacOS Big Sur and earlier WebGL1 platforms.
  • Resolved an issue with the display of temporary password credentials
  • Improved handling of text caret when inserting text at arbitrary locations in text steps.
  • Now preventing page scroll when zooming an uploaded image in an embedded workflow experience.


Known Issues

  • Emojis are currently filtered out on text step input as we don't support them in most design files but we're exploring how we can implement these in the future!
  • Certain devices running Safari have issues running very large workflows. We're investigating this and we'll have some improvements very soon.


We're working hard to provide you the most powerful product personalisation & customisation platform on the planet. Please subscribe for future updates!

Thanks for using Spiff 3D!

Avatar of authorLiam Parker
improvements
9 months ago

IMPROVEMENTS - 17th June

Happy Friday!

We've made several improvements to the text step. We now filter out all characters that are not supplied by the font file we use to render the text. This means you can control what characters can be used in a text step by manipulating the TTF file in a relevant third-party program.

  • When copying a step inside the Spiff3D Hub, any colour option specified on the new step will now be correctly cloned.
  • Added some missing help links on the product page. Look out for either of these icons to take you to our help pages. 

We're working hard to provide you the most powerful product personalisation & customisation platform on the planet. Please subscribe for future updates!

Thanks for using Spiff 3D!

Avatar of authorAmberley Vegter
9 months ago

NEW FEATURES - 16th June

  • Static background images can now be uploaded on a per-workflow basis. Upload your background image (PNG/JPEG) to Assets, then go to Experience Config (top right within your workflow) and use the upload button.

  • Added a 'Draft Orders' page, in the future this will give store owners the ability to monitor abandoned workflows, view what the customer had created so far and reach out in certain circumstances.

  • Emails sent to customers on the behalf of Spiff3D can now be configured to remove reference to us. See the 'Contact Email' and 'Partner Name' fields on the 'My Account' page (under the Partner). These fields will be used in place of our information if provided. 
    You may also upload a logo on the integration edit page to replace the Spiff3D logo. Once in Integrations (under the Partner), choose Type > Internal. You will need to upload your logo to Assets first. Then click Exisiting and choose your logo.


We're working hard to provide you the most powerful product personalisation & customisation platform on the planet. Please subscribe for future updates!

Thanks for using Spiff 3D!

Avatar of authorAmberley Vegter
11 months ago

New Feature: Options in Config for Colours

You now have the ability to set Shared Options for Colours in Config. Still check the Enable Color Picker, you can now set up Shared Options under the Content > Options.

This is a great way to have one color palette across multiple workflows!

You will need to add you Shared Option under Content > Options first. In here, you can also set your default colour for the Shared Option.

Alternatively, you can set your colours in each workflow. Using the Add Option button and then Add Variant for each colour.

Please contact support@spiff.com.au if you have any questions.

Avatar of authorAmberley Vegter